"Impart Links (IL) have offered consistently high standards of service – very responsive and tailored to your needs. The tailoring of the service is an essential requirement for me and is not always received from some of the larger consultant practices. They consistently take time to understand your specific requirements. Project managed our full OJEU procurement tender for responsive repairs and voids. Led on the design of the Open Book cost model and service standards and developed our Open Book cost methodology, led on the tendering process, appointment of contractors and establishment of the core partnership group. Very professional and yet pragmatic in approach and a pleasure to work with. A recent project required me to pull on IL’s time at incredibly short notice (repeatedly!) to hit our own internal deadlines and IL always made time to respond and carry out any additional analysis. Since 2011 we have used IL for the following:- 1) National public procurement exercise for our responsive repairs and voids service. 2) Validation of our stock data (consisting of 5800 properties and over 2 million cells). 3) Assessment of our newly formed in-house repairs service against external providers."

Neil Bolton
Cluid Housing

Our Clients

Impart Links Maintain Client - Extra CareThe Extra Care Charitable Trust

The Extra Care Charitable Trust supports older people in 14 Retirement Villages and 5 Housing Schemes. ILM complete works across their stock including:

  • Voids
  • Fire Protection Works
  • Building Maintenance
  • Improvements and Alterations

Impart Links Maintain Client - Nuneaton & Bedworth

Nuneaton & Bedworth

Local Authority with approximately 5800 stock. ILM are in contract to, or have recently completed:

  • Whole House Voids
  • Garage Repairs
  • Soft Landscaping, External works
  • Ad hoc flooring
  • Shed Door Installations

Impart Links Maintain Client - Derwent LivingDerwent Living

Derwent Living, a Housing Association under the People for Places umbrella with 15,000 stock. ILM are in contract to complete external improvement works including:

  • Project management
  • Block Paving
  • Fencing
  • Landscaping  

Impart Links Maintain Client - Elim HousingElim Housing

Elim Housing is a Residential Provider of housing and support services in the West of England and Gloucestershire with approximately 800 stock. ILM assist with void works of displaced stock in Birmingham.


Impart Links Maintain Client - EEMEfficiency East Midlands

ILM are the leading provider on External Improvement works framework set up by Efficiency East Midlands (EEM)Any and all external works can be procured through this framework by direct award, or mini-tender. We operate in the following areas:

  • Nottinghamshire
  • Derby
  • Northampton
  • Leicestershire
  • West Midlands

Impart Links Maintain Client - Broxtowe Borough CouncilBroxtowe Borough Council

Local Authority with approximately 5200 stock. ILM are Contracted to complete external improvement works through the EEM framework, including:

  • Programme management
  • Relaying pathways and carparks, with tarmac and block paving
  • Forming new paths, steps and walls
  • Demolition and removal of garages
  • Work around residential houses and flats

Impart Links MaintainPrivate Clients

Work to private clients homes across the Midlands area, including:

  • Project management
  • New Kitchens
  • Extensions
  • Carpentry