"Impart Links (IL) have offered consistently high standards of service – very responsive and tailored to your needs. The tailoring of the service is an essential requirement for me and is not always received from some of the larger consultant practices. They consistently take time to understand your specific requirements. Project managed our full OJEU procurement tender for responsive repairs and voids. Led on the design of the Open Book cost model and service standards and developed our Open Book cost methodology, led on the tendering process, appointment of contractors and establishment of the core partnership group. Very professional and yet pragmatic in approach and a pleasure to work with. A recent project required me to pull on IL’s time at incredibly short notice (repeatedly!) to hit our own internal deadlines and IL always made time to respond and carry out any additional analysis. Since 2011 we have used IL for the following:- 1) National public procurement exercise for our responsive repairs and voids service. 2) Validation of our stock data (consisting of 5800 properties and over 2 million cells). 3) Assessment of our newly formed in-house repairs service against external providers."
“Impart Links have impressed as they always strive to deliver an excellent service and will go that extra mile to ensure that our residents are always the priority. They are transparent with their information and we have created a great partnership and look forward to building on what they have already achieved in the time they have been with us.”
Mitchell Bardsley from Nuneaton & Bedworth Council
"Alex, Richard & Jordan from Impart who have landscaped the garden, they have done a lovely job and a delight to have around the scheme. James Ashton - for always keeping everyone informed. Bridget Hilton - for her continued patience with residents throughout these works.”