"Impart Links (IL) have offered consistently high standards of service – very responsive and tailored to your needs. The tailoring of the service is an essential requirement for me and is not always received from some of the larger consultant practices. They consistently take time to understand your specific requirements. Project managed our full OJEU procurement tender for responsive repairs and voids. Led on the design of the Open Book cost model and service standards and developed our Open Book cost methodology, led on the tendering process, appointment of contractors and establishment of the core partnership group. Very professional and yet pragmatic in approach and a pleasure to work with. A recent project required me to pull on IL’s time at incredibly short notice (repeatedly!) to hit our own internal deadlines and IL always made time to respond and carry out any additional analysis. Since 2011 we have used IL for the following:- 1) National public procurement exercise for our responsive repairs and voids service. 2) Validation of our stock data (consisting of 5800 properties and over 2 million cells). 3) Assessment of our newly formed in-house repairs service against external providers."

Neil Bolton
Cluid Housing

         Asset Management

The Homes and Community Agency (HCA) have stated that "Social housing is primarily an asset based business." Strategic asset management in affordable housing is an emerging specialist field. Traditionally, Property Management was all about physical housing care; repairs, maintaining standards and improvements using building regulations as a benchmark but without a long-term view and without properly considering options and alternatives.

Today, this involves the balancing of costs, opportunities and risks against desired performance, to achieve the organisational objectives. This balancing might need to be considered over different timeframes and will inevitably introduce new, creative and potentially more risky options for us to think about as a business.

Asset Management also enables an organisation to examine the need for, and performance of, assets and systems at different levels. Additionally, it enables the application of analytical approaches towards management over the different stages of the life cycle (which can start with the conception of the need, through to disposal, and includes the managing of any potential post disposal liabilities).

We support clients in the development of compliant, viable strategies and business planning to improve, remodel or replace its stock, as required, through the use of Options Appraisals and facilitated stakeholder engagement in order to ensure clients can achieve a goal where their stock is of a high standard, is in the right place and is able to meet current and future demand.

Clients include:

  • Gloucester City Homes
  • Cluid Housing (Ireland)
  • Merlin
  • Midland Heart